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of AI-powered solutions

Momentive delivers purpose-built solutions and comprehensive programs—for every decision-maker in your organization. Reshape your customer experience, your product, or your industry.

Increase your market intelligence with accurate insights delivered in days, not months.

Elevate your brand by identifying what truly resonates with your audience.

Understand and engage employees to build a better, more diverse workplace.

Deliver memorable customer experiences that set you apart from the competition.

Learn what your customers think—so you can build more products they love.

Competitive Intelligence

Measure evolving perceptions of your top competitors and visualize how your brand stacks up within your category.

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Industry Tracking

Continuously monitor buyer preferences for a specific industry over time, and understand the underlying drivers of market shifts.

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Consumer Segmentation

Strengthen your marketing strategy by more fully understanding your top buyer profiles and behavioral patterns.

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Usage and Attitudes

Shape product roadmaps and marketing campaigns by learning audience preferences, habits, and purchase behaviors.

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Shopper Insights

Optimize messaging, merchandising, and pricing by uncovering where and how your shoppers make purchase decisions.

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Custom Market Research Services

With our team of experts, scope custom market research programs—from survey consultation to reporting—and get all the help you need.

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Market Sizing

Measure your product demand—and pinpoint expansion opportunities across markets, regions, and countries.

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Brand Tracking

Fine-tune your brand strategy with continuous insights and full-funnel metrics—including awareness, consideration, and loyalty.

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Brand Lift

Quantify the impact of your regional or national advertising campaigns on brand awareness and perception.

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Ad Testing

Test your campaign creative for maximum effectiveness—persuasiveness, relevance, recall, and more—before you launch.

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Message Testing

Make sure your company or product positioning and campaign messaging resonates with your target buyers.

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Brand Name Testing

Go to market with a company or brand name that has proven effectiveness in your target market.

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Logo Design Testing

Test variations of your logo design for appeal, relevance, and memorability before you go to market.

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Crisis Management

Be ready to listen to customers and the market in times of crisis to react fast when your reputation is on the line.

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Employee Engagement and Retention

Understand how your employees feel about their experiences to increase retention, job satisfaction, and productivity.

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Diversity, Equity, and Inclusion

Create a diverse, equitable, and inclusive workplace where everyone, regardless of background, feels like they belong.

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Candidate Experience

Measure and optimize your candidate experience at every touchpoint, from application to interview to onboarding.

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Workplace Benefits

From healthcare plans to catered lunches, collect insights on employee feelings about your company's benefits.

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Learning and Development

Drive your team productivity by understanding where and how to focus learning and development efforts.

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Internal Meetings and Events

Collect insights before, during, and after every internal meeting and event to make them more effective.

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Performance Management

Develop a high-performing workforce with insights that drive ongoing development and growth of your people.

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Return to Work

Understand changing employee needs and sentiment to design safe, supportive policies in a post-pandemic world.

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NPS Programs

Use relational and transactional NPS® to discover your promoters and detractors—and turn customers into vocal advocates.

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Customer Effort Score

Identify and remove friction from interactions to deliver low-effort experiences that drive customer loyalty.

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Customer Satisfaction

Improve overall CSAT by identifying areas of improvement after key customer interactions.

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Post-purchase Experience

Streamline the buying process and reduce support costs by learning customers’ likes and dislikes about their experience.

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Ecommerce Experience

Capture targeted online shopper feedback seamlessly to reduce cart abandonment and friction in the buying process.

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Website Experience

Get actionable feedback from web visitors to improve user experience, increase conversion, and save time and resources.

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Mobile App Experience

Capture feedback directly within your mobile app to drive adoption, loyalty, and satisfaction—without technical expertise.

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Event Experience

Capture pre- and post-event feedback to shape future event plans and create memorable experiences for your customers.

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Customer Advocacy

Automatically generate customer case studies, testimonials, and stats to boost your marketing programs and sales.

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Concept Testing

Test product and feature ideas with your target buyer within hours and compare concepts side by side.

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Product Optimization

Use advanced conjoint analysis to uncover feature and service bundles that maximize in-market success.

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Feature Importance

Leverage advanced MaxDiff analysis to understand which product features influence decisions and satisfaction the most.

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Product Name Testing

Screen your product name ideas with your target audience for relevance, memorability, pronounceability, and more.

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Package Testing

Maximize overall appeal and persuasiveness with target consumer feedback on your product packaging designs.

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Claims Testing

Test the effectiveness of product packaging claims and labels to optimize believability and purchase intent.

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Pricing Optimization

Find the optimal price point for your product or service using the Van Westendorp price sensitivity model.

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User Experience

Get in-depth user feedback throughout the user journey to drive adoption and create products customers love.

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In-Home User Testing (IHUT)

Screen and recruit a targeted audience to try your product at home and provide feedback on the experience.

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Grant Management

Assess and amplify your social responsibility and charitable impact efforts to help make the world a better place.

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Scholarship Program Management

Streamline professional and community development programs to select and award your most promising applicants.

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Admission Program Management

Choose the best candidates for education programs, technology incubators, leadership training, and other programs.

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Innovation Awards Management

Inspire communities and employees with contests, programs, and awards that drive innovation.

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Enterprise Feedback Management

Make business-critical decisions backed by insights. Gather feedback from your customers, employees, and target market.

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  • How brands are shaping what’s next

    Quotation mark

    Momentive has reduced the time to research considerably. If I want to conduct a study in France, I can create and launch the questionnaire in 48 hours, which would take weeks with an agency.

    Dinesh Gaur

    Director of Analytics
    Allbirds

    Allbirds client image
  • How brands are shaping what’s next

    Quotation mark

    For about a year and a half, we gathered feedback from employees and started implementing insights and changes into our new onboarding program. It's amazing how appreciative people are when you listen to what they have to say.

    Jonathan Estes

    Talent Development Operations
    LG Electronics USA

    LG client image
  • How brands are shaping what’s next

    Quotation mark

    Momentive allowed us to really understand what our customers need and expect, especially as we merged our websites into one hub as part of our digital transformation.

    Tamar Beresford

    Senior Director of Digital Strategy
    Nasdaq

    Nasdaq client image
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Customize your experience

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