CNBC and SurveyMonkey Release Latest Quarterly @Work Survey and Workplace Happiness Index

July 2019 Survey Finds Employees Remain Optimistic at Work but Seek More Tech, Mentorship

ENGLEWOOD CLIFFS, N.J. and SAN MATEO, CA, July 16, 2019 – 2019 – CNBC, First in Business Worldwide, and SurveyMonkey (Nasdaq: SVMK), a leading global survey software company, today announced the results of their second quarterly @Work Survey. The survey is part of CNBC’s @Work franchise, which includes a three-part event series exploring the future of work.
Each quarter, coinciding with the @Work CNBC events, CNBC and SurveyMonkey poll over 7,500 professionals to measure how Americans feel about their jobs across five key categories–pay, opportunities for advancement, recognition, autonomy and meaning.

The latest measure of the CNBC/SurveyMonkey Workplace Happiness Index is an optimistic 71 out of 100, unchanged from the most recent reading in April 2019.

Key findings from the July 2019 CNBC/SurveyMonkey @Work Survey include:

  • 85% of respondents say they are very or somewhat satisfied with their jobs, unchanged from April
  • 32% have seriously considered quitting their job in the last 3 months — up slightly from 30% in April
  • Finding meaning is the biggest contributor to workplace happiness
    • 35% of workers, spanning all age groups, single out finding meaning at work as the most important factor in overall workplace happiness, while 20% say it’s “being well paid”
    • 24% of those between the ages of 18 and 24 say “having opportunities to advance” is the most important factor, more than any other age group
    • 24% of those between the ages of 25 and 34 say “being well paid” matters most, more than any other age group
  • Employees who are unsatisfied at work want their companies to invest more in new technology
    • 52% of unsatisfied workers say their companies aren’t spending enough on new technology, while only 31% of satisfied workers say the same
    • 46% of workers who “do not personally keep up with new technology” still say their companies are not investing enough in technology
  • Mentorship matters
    • 51% of workers say they have someone at work they consider to be a mentor
    • Those with mentors at work are:
      • More likely to say they are satisfied with their jobs (91% versus 79%)
      • More likely to say their company provides opportunities for advancement (71% versus 47%)
      • More likely to say they are well paid (79% versus 69%)
      • Less likely to have considered quitting in the last three months (25% versus 41%)

“The data tell us people find significant value in having mentors, and the benefits are clear at any stage of people’s careers,” said Jon Cohen, SurveyMonkey’s chief research officer. “Organizations that embrace a culture of mentorship, and encourage employees to participate in mentorship programs boost workplace happiness and lower the likelihood of losing their best performers.."

CNBC will present the results of the CNBC/SurveyMonkey @Work Survey today, Tuesday, July 16th on-air, online and on-stage at “@Work Human Capital + Finance” in Chicago, IL. For more information on the survey including the full results and methodology and in-depth articles, go to:

This SurveyMonkey online poll was conducted June 21-30, 2019 among a national sample of 7,940 workers in the United States. Respondents for this survey were selected from the more than 2 million people who take surveys on the SurveyMonkey platform each day. The modeled error estimate for this survey is plus or minus 1.5 percentage points. Data have been weighted initially for age, race, sex, education, and geography using the Census Bureau’s American Community Survey to reflect the demographic composition of the United States age 18 and over, then weighted for age, race, sex, education, employment status, and geography using Census Bureau’s Current Population Survey to reflect the demographic composition of United States employed population. Full results available here.

For more information contact:

Jennifer Dauble

Sandra Gharib

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About SurveyMonkey:
SurveyMonkey is a leading global survey software company on a mission to power the curious. The company’s People Powered Data platform empowers over 17 million active users to measure and understand feedback from employees, customers, website and app users, and the market. SurveyMonkey’s products, enterprise solutions and integrations enable 350,000+ organizations to solve daily challenges, from delivering better customer experiences to increasing employee retention. With SurveyMonkey, organizations around the world can transform feedback into business intelligence that drives growth and innovation.