Software Engineer III

Engineering, Ottawa, Canada / Canada - Remote

Who we are and what we do

SurveyMonkey (Nasdaq: SVMK), is a leader in agile software solutions for customer experience, market research, and survey feedback. Our mission is to power the curious and enable organizations, including 98% of the Fortune 500, to transform feedback into action. Our brand is beloved and well known throughout the world—over 6 billion people have taken a SurveyMonkey survey! Today, more than 17 million active users rely on our platform to measure and understand feedback from employees, customers, website and app users, and the market. And our enterprise-grade products and solutions enable 335,000+ organizations globally to solve daily challenges—from delivering better customer experiences to increasing employee retention.

What we are looking for

The Content Engineering team is looking for a Software Engineer with a passion for solving complex, challenging problems. This Engineer will be a part of the growing Content Engineering team in Ottawa, while working with the main team based in California. We manage the content website, build the brand, content-creation, and localization tools for multiple products, run A/B tests, and work with cross-functional partners to grow our business.

We're excited to provide a collaborative and supportive environment as you learn more about our team and SurveyMonkey at large.

You will work with the team to

Help grow SurveyMonkey's business by optimizing the website experience, extending component libraries, running experiments, improving the content authoring and management experience, and expanding our international presence

Contribute to technical specs, write readable code, monitor post-release metrics, and present technology demos

Work with product owners on feature sets that impact platform, services, and frameworks

Develop modular packages, components, APIs, and frameworks

Write robust and testable code, define APIs, build automation tools, troubleshoot issues, and perform code reviews

You have

5+ years of professional programming experience pushing production quality code

Good command of web standards, accessibility and cross-browser compatibility

Hands-on knowledge of modern JavaScript and build tools (e.g., Node.js, React, Webpack, Storybook, CSS in JS)

Experience with Python web frameworks, or other languages like Ruby on Rails or PHP

Experience contributing to a culture of code reviews, of tech spec writing, of collaboration, and of mentorship

Nice to have

Experience working with headless content management systems

Experience with performance enhancement technologies such as Memcache, Redis, Varnish

Experience with design systems, responsive designs, Web experimentation, TypeScript, GraphQL, accessibility, localization, and visualization

Experience building, provisioning, deploying, and maintaining large web applications running at scale

Experience with agile, test-driven development, builds, and frequent deployments

What we offer our employees

SurveyMonkey is a place where the curious come to grow. By embedding inclusion into our processes, policies, and culture for our 1,000+ employees across North America, Europe, and APAC, we're building a workplace where people of every background can thrive. We've won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals.

SurveyMonkey was recognized by Great Place to Work® and FORTUNE as a top workplace in 2018 and 2019, and the company has also won numerous awards as a leader in global survey software, including being named among CNBC's Disruptor 50 and the Forbes Cloud 100.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Accommodations are available for applicants with disabilities.

Learn more about our diversity, equity, and inclusion efforts here.

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