Some trends bring everlasting change, others are fleeting. We help you stay ahead of the game and understand what trends will impact your business and how to take action.


Remembering and honoring George Floyd

Our Chief Diversity and Social Impact Officer remembers George Floyd on the anniversary of the tragedy.

May 23 • 4 min read

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Finding the opportunity: New data on subscription services and loyalty programs

See what our research reveals about subscription and loyalty programs—including key demographics, prevalence, and price points.

May 6 • 6 min read

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Accelerating decision-making: How businesses disrupt by making bold decisions in the age of uncertainty

The pandemic has changed the rate and pace of decision-making. Understand what’s helping and hindering businesses to make industry-changing decisions.

Apr 4 • 5 min read

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Are crypto, NFTs, and DAOs changing the demographics of investing?

Here’s what our research shows about the demographics of investing, including who’s shaping the future of digital assets.

Apr 1 • 6 min read

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Fuel better decisions by combining feedback data with business data

Discover how to tell richer data stories when you combine feedback data with other business data.

Mar 28 • 4 min read

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The magic formula for getting funding for your customer experience initiatives

Getting funding for your customer experience programs isn’t rocket science: it’s about demonstrating how it will drive your business’s bottom line. We’ll show you how.

Mar 28 • 6 min read

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Customer experience maturity: Assess where you are now to get to where you want to be

Five imperatives to strengthening your customer experience programs to keep pace with customers’ changing needs.

Mar 21 • 6 min read

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