TOPIC
Customer Experience
Excellence in customer experience means delighting your customers across all touchpoints. We bring you the latest strategies to help you step up your CX program.
Golden State Warriors: Creating a slam dunk fan experience
An interview with Jen Millet, Chief Marketing Officer for the Golden State Warriors.
Nov 10 • 5 min read
Read moreHow leaders from Attentive and SurePayroll are overcoming 3 common CX challenges
Find out how leaders from Attentive and SurePayroll are overcoming three common customer experience challenges.
Jul 26 • 8 min read
Read moreHow woom bikes establishes an employee-first approach to enhance the customer experience
Learn how woom bikes leverages Momentive to bolster the customer experience by acting on employee feedback.
Jun 29 • 4 min read
Read moreFinding the opportunity: New data on subscription services and loyalty programs
See what our research reveals about subscription and loyalty programs—including key demographics, prevalence, and price points.
May 6 • 6 min read
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