Shape what’s next

Articles and insights for people who want to reshape experiences, products, industries—or even the world.

EXPERIENCES

Three corporate actions to further the legacy of Dr. Martin Luther King Jr.

The legacy of Dr. Martin Luther King Jr. is a deep inspiration and an important reminder to fight for structural equity, not tomorrow, but today.

By Antoine Andrews

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What’s trending

Get the latest stories on the issues that matter most.

EXPERIENCES

Well-intentioned or not: the impact of tokenism

Read why asking a select few people to speak on behalf of a whole demographic can be deeply damaging.

By Zachary Nunn

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SOLUTIONS

Go to market with confidence by adding benchmarks to your concept testing

Learn how to go to market with confidence by adding benchmarking to your concept testing. Learn the four considerations for selecting the right concept testing benchmarks.

By Divya Shroff

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Business insights

See how experience management and insights solutions can help you shape your organization’s future.

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EXPERIENCES

Momentive brings agility to CX space, challenging the status quo

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Black woman looking up in urban area
WORK

Why it's important for business leaders to resolve inequity in the workplace

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woman working on laptop
EXPERIENCES

What has changed for Corporate America during the pandemic

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Momentive + Zendesk: Creating a new Customer Intelligence company

We’re announcing a major step in the acceleration of our mission and our upmarket journey: joining forces with Zendesk.

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EXPERIENCES

Authenticity matters: Six life experience truths from Trevor Noah

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SOLUTIONS

Go to market with confidence by adding benchmarks to your concept testing

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EXPERIENCES

Research shows COVID-19 is unquestionably changing consumer habits

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EXPERIENCES

As streaming wars heat up, what are consumers willing to pay?

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EXPERIENCES

Interview: How to support employees with disabilities

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INSIDE MOMENTIVE

The story behind the Momentive brand launch, logo, and new identity

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WORK

What are the impacts on IT when a remote workforce becomes a ‘global workforce’?

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EXPERIENCES

How buy now, pay later apps are spurring big consumer purchases

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SOLUTIONS

How to reshape customer experiences in the new CX era

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About our blog

Our blog was designed for the world’s reshapers: the brave, ambitious people who want to change what’s possible. The people who want to reimagine experiences, technology, and how we live and work. We’re here to help you better connect to your customers, employees, markets, communities, and also to each other. Together, we believe we can reshape our world to build a better future.

Our customers shape what’s next

See how Momentive solutions help world-class brands like Allbirds, LG, Mercari, Nasdaq, PUMA, and Women’s Global March shape their future.

Meet our customers