Event Experience
Capture pre- and post-event feedback to shape event plans and create memorable experiences.
Overview
Providing a seamless experience for online purchases is no longer optional. GetFeedback lets you measure buyer satisfaction and loyalty to eliminate friction in the shopping experience and improve conversion rates.
Customer events shape brand perception and amplify important announcements. With multiple events vying for attention, creating experiences that draw audiences in and keep them coming back can be a struggle.
Uplevel your events by understanding what matters to different segments of your audience.
Shape the agenda by listening to your attendees before the event and de-risk important (and often expensive) decisions. Understand how it’s going with real-time results and prioritise what to improve with post-event surveys.
- Get the big decisions right by gathering preferences from prospective attendees before the event with branded, personalised surveys
- Get in-the-moment feedback through surveys and polls natively in virtual events with our Zoom and Microsoft Teams integrations**
- Collect timely feedback straight after an event to understand performance on key aspects of the event for attendees overall, and by segment
**coming soon
Leading brands choose GetFeedback for customer insights
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Learn more about our Event Experience solution and schedule a demo.
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NPS® Programmes solution
Assess your event over time and get a “north star” measurement of brand health with NPS® tracking.